When I look across many of today's organizations, I see both employees and customers suffering. The work environment is divided amongst departments whose hidden political agendas disconnect them from customers and create dangerous undercurrents. The tremendous energy expended to defend and expand their power and influence within the company crashes through established rules and procedures. Trustfully working together to delight customers becomes an exception rather than the rule.DevOps refocuses the business back on the customers by fostering a corporate culture founded upon transparency and trust. What started out in the IT department, however, is needed throughout the entire organization.Apply DevOps to the whole company and get rid of hidden agendas. Establish business processes which help people collaborate. Grow a culture where delighting the customer is again top priority. This is what the holistic application of DevOps can do for an organization.